Announcements

Mary Connor

This video provides an overview of the Announcements section in Advising, specifically through a user who has the Send Announcements permission, and it shares tips on how to best use …

Email and SMS (Text)

Mary Connor

Email and SMS (Text) Select the Communication (speech icon) from the left menu to access Email and SMS your inboxes. Email formats let you save Drafts and Starred ⭐ messages …

Events

Mary Connor

The Dashboard gives you a quick view of how many events you have today. You can get to events from that panel or from the Calendar icon on the left …

Appointment Blocks

Mary Connor

Appointment blocks are portions of your Calendar where students are allowed to claim appointment spots. There are a lot of options to set because this ensures that the right students …

Walk-in Queuing and Kiosk

Mary Connor

Advisors and other student support staff can use queues and kiosks to streamline walk-in appointments. The Queue Management page lets you coordinate and manage advisor queues in an advising office.  …

Advising Calendar

Mary Connor

The Connect panel on the Dashboard pulls together the interactive tools you need to work with students: Calendar (appointment blocks, appointments, events, walk-ins, kiosks) Communication (email and SMS, announcements) Library …

Engagement Opportunities

Mary Connor

To enable you to reach the students that can benefit from help the most, Advising combines two forces: Workflow capabilities that let you do your work more efficiently Actionable data …

Analytics Overview

Mary Connor

Following are the capabilities and operations you can do with Analytics. Any differences between what you see here and what you see in your instance are due to customization changes …

Student Groups

Mary Connor

Groups are the central way for working with sets of students. Your role in Advising controls whether you can create groups or access the ones shared across your SSU.  From …