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Set Up Your Account

Be sure to take the time to set up your account and learn how to use the communication and alerting features of Advising. 

Your access will come through an email that has the link and credentials needed to log in. If your institution implemented SSO (single sign-on), just use your usual sign-on.

  • Help — Select the blue Help (question mark) button floating at the lower right of any page to browse and search for information in the Help Assistant panel. 
  • Support — Open the Help Assistant and select Contact Support.

Step 1: Create Your Profile

At the top-right of the page, click the profile icon and select Profile from the drop-down menu. 

You can find your profile by clicking the profile icon at the top right corner of the page.

Be sure to:

  1. Provide your contact details, which will appear in the Directory for staff and students.
    • Carefully check your name, title, phone, email address, and office location.
  2. Upload a photo of your face to help students and staff identify you. The image file must be:
    •  .png, .gif, or .jpg/.jpeg file type
    • smaller than 50MB
  3. Select Save to keep your updates.

Tip: From the side menu, open the Directory page, and check your listing for any errors.

Note: You can find and email advisors from the Directory page, but those conversations aren’t captured in the Communication inbox, which is reserved for student communication.

Step 2: Choose Your Settings

From the left menu, select Settings (gear icon).

  • Visibility — By default, you are visible (for searching and contact) by students who are not currently in a section of yours. If you select Invisible, only your assigned students will be able to find and/or contact you.
  • Signature — Add the signature that you want to include at the end of your email messages.
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